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Technology

Grubhub to waive some delivery fees in pivot to affordability

 By Joe Guszkowski on Feb. 02, 2026

The third-party delivery company will now “eat the fees” on orders over $50 as it looks to take share from its larger competitors. It will promote the change with a Super Bowl commercial starring George Clooney.

Technology

As third-party delivery booms, some restaurants pump the brakes

 By Joe Guszkowski on Jan. 30, 2026

Many operators say they are trying to reduce their reliance on services like DoorDash and Uber Eats as they look to improve their profit margins. But the apps can be difficult to quit.

Technology

A restaurant app you don’t have to download? Investors say 'sign me up'

By Joe Guszkowski on Jan. 30, 2026

Tech startup Curate says its “instant apps” help restaurants get more direct orders by allowing customers to skip the app store. It just raised $10 million.

Marketing

Starbucks is taking a page out of airlines' playbook with its loyalty program changes

By Jonathan Maze on Jan. 29, 2026

The coffee shop giant this spring will reconfigure its Starbucks Rewards loyalty program to feature three levels that give members more personalized benefits and premium experiences.

Technology

Amazon’s grocery retreat is a warning to restaurants chasing full automation

By Heather Lalley on Jan. 29, 2026

Retail Watch: The retail giant is closing all of its Amazon Fresh grocery stores and Amazon Go convenience stores. It’s a lesson that technology can’t replace human interaction.

Technology

As restaurants push to digitize, there's opportunity in the analog

By Joe Guszkowski on Jan. 26, 2026

Tech Check: Consumers fed up with tech are craving old-fashioned experiences. Restaurants stand to benefit, if they're willing to go against the grain.

Technology

Par Technology to buy customer data provider Bridg for $27M

By Joe Guszkowski on Jan. 26, 2026

Bridg will allow restaurants to identify non-loyalty customers, giving them a fuller view of their audience. It’s the latest in a series of acquisitions by Par.

Technology

DoorDash and Uber lose bid to pause NYC tipping law

By Joe Guszkowski on Jan. 23, 2026

On Monday, the delivery apps will have to start asking customers to tip before checkout, rather than after delivery. DoorDash warned that the law will lead to “an immediate drop off in orders.”

Technology

Wonder acquires restaurant rewards app Claim

By Joe Guszkowski on Jan. 20, 2026

The company plans to integrate the app into Grubhub, allowing restaurants to offer cash-back rewards to dine-in customers.

Technology

What's next for Olo after a pivotal year

By Joe Guszkowski on Jan. 16, 2026

Tech Check: The online ordering company is still focused on digitizing every restaurant transaction. It's also looking to do more M&A under new owner Thoma Bravo.

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