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News

Operations

Get ready for indies to start raising their menu prices

The pandemic may have burst the pricing bubble for low-margin indies battling high rent, labor pressure, delivery fees and more, operators say.

Workforce

Restaurants added 286k jobs in February

Three out of every four jobs created last month were at a restaurant as stimulus payments and dining room reopenings put some life back into the industry.

Financing

Restaurant earnings roundup: Chuy’s, Taco Cabana, Pollo Tropical, Ruth’s Chris

By Peter Romeo and Heather Lalley on Mar. 05, 2021

A quick look at how small-cap restaurant companies are faring.

Technology

Delivery company Waitr to launch weed delivery marketplace

By Joe Guszkowski on Mar. 05, 2021

The provider is partnering with a payment processing company to develop the new platform.

Financing

As it looks to build new restaurants, Wendy’s eyes banks and retailers

By Jonathan Maze on Mar. 05, 2021

The burger chain is casting a wider net for development as it plans to grow to 8,000 global locations by 2025.

Marketing

Restaurant chains go all-in on loyalty

By Jonathan Maze and Joe Guszkowski on Mar. 05, 2021

Big chains are starting more loyalty programs than ever, driven by customer demand and a need for more information.

Food

Next up for a chicken sandwich taste test: Chick-fil-A

By Patricia Cobe on Mar. 05, 2021

The quick-service chain with the longest-running fried chicken sandwich goes before RB's panel of judges.

Technology

Head of Uber Eats' U.S. and Canada market out after 6 months

By Joe Guszkowski on Mar. 05, 2021

Stephane Ficaja will be replaced by Sarfraz Maredia, head of Uber's rides division in the U.S. and Canada.

Financing

Burgerim tells franchisees wanting refunds to expect ‘pennies on the dollar’

By Jonathan Maze on Mar. 05, 2021

The franchise’s president told operators they would be allowed out of their franchise agreement but said there are no assets left to pay them.

Technology

TGI Fridays’ text-based marketing program gets a quick response

By Joe Guszkowski on Mar. 04, 2021

The SMS channel launched in September is generating strong conversion rates and has about 300,000 users.

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