Operations
The restaurant service fee situation is getting dicey
Working Lunch: Add-on charges are now under scrutiny at both the federal and state levels and could be in danger of drawing even more unwanted attention.
Marketing
So much for Starbucks' journey into the metaverse
The coffee shop chain told customers late last week that it would end its Starbucks Odyssey NFT virtual restaurant loyalty program experiment "to prepare for what comes next."