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News

Financing

S&P downgrades a huge Pizza Hut, Wendy’s franchisee

The credit downgrade for NPC International is another sign of the financial pressure franchisees are under, says RB’s The Bottom Line.

Operations

Schlotzsky’s aims to complete chainwide redo in months

Overhauled units have seen sales rise an average of 9%, according to its president.

Lawsuits between the chain and former Chief Executive Jim Kuhn paint a picture of a company that grew too fast, then cut too many costs to survive, says RB’s The Bottom Line.

The fast-casual pizza chain has struggled with closing units and falling sales.

Chip Wade, a longtime ops specialist for Darden Restaurants, will take the job next month.

The company’s decision to drop its semicustomizable sandwiches comes as the chain focuses more on speed, says RB’s The Bottom Line.

The industry veteran will oversee franchise operations for the taco concept.

The struggling casual-dining chain appointed a restructuring specialist as CEO and said a bankruptcy filing is possible.

On this week’s edition of "A Deeper Dive," White Castle CEO Lisa Ingram talks about the chain’s introduction of the Impossible Slider.

Karen Garcia takes on the role of vice president of franchise relations as tensions with operators appear to ease.