News

Calls grow for tighter franchise regulations

As stories of problems at franchise brands mount, advocates and some regulators call for more enforcement at the federal level.

Technology

California puts end to questionable third-party delivery practice

Delivery companies will now need a restaurant’s consent to be listed on their platforms.

Operations

Florida lifts COVID restrictions on restaurants

By Peter Romeo on Sep. 25, 2020

Eating and drinking places can immediately resume their pre-pandemic operations, including full use of dining rooms.

Operations

Restaurants are struggling to find—and afford—patio heaters

By Heather Lalley on Sep. 25, 2020

Operators in cold-weather cities say demand is high for portable heaters, as they seek to continue outdoor dining for as long as weather and technology will permit.

Technology

DoorDash accused of steering orders from non-partner restaurants

By Joe Guszkowski on Sep. 25, 2020

A lawsuit alleges the delivery company is listing these restaurants as closed or too far away in an attempt to redirect guests to official partners.

Emerging Brands

5 things to know about: Tacos 4 Life

By Heather Lalley on Sep. 25, 2020

How a mission-driven taco concept shook up its under-utilized drive-thrus during a crisis.

Leadership

CDC's recent moves have the industry scratching its head

By Peter Romeo on Sep. 25, 2020

The National Restaurant Association is among the parties awaiting clarification, especially on air circulation and filtration

Workforce

Olive Garden's owner lays off 11% of support staff

By Peter Romeo on Sep. 24, 2020

Included were 225 Darden employees who opted for early retirement and former COO Dave George, whose departure was described as an “involuntary separation.”

Operations