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Marketing

KFC Saucy Nuggets Dispensary treats fans to a higher flavor experience

 By Patricia Cobe on Apr. 15, 2024

On 4/20, Los Angeles residents are invited for free Saucy Nuggets and limited-edition merch to celebrate KFC’s newest menu addition.

Marketing

David Chang will no longer defend his ‘chili crunch’ trademark

 By Heather Lalley on Apr. 14, 2024

Following a week of outcry, the celebrity chef took to his podcast to apologize after his Momofuku restaurant and packaged goods company sent cease-and-desist letters to fellow makers of the spicy-crunchy condiment.

Marketing

Inside 7 Brew's no-frills loyalty program, where nearly every guest is a member

By Joe Guszkowski on Apr. 14, 2024

Thanks to a sign-up process that is baked into its operations, 92% of transactions at the fast-growing drive-thru coffee chain come from known guests.

Leadership

The 2024 Pacesetter Award goes to: Cava

By Lisa Jennings on Apr. 14, 2024

The newly public fast-casual chain Cava has carved out a sweet spot with a fresh and healthful Mediterranean menu with broad appeal. The brand was honored at the Restaurant Leadership Conference in Phoenix on Sunday.

Financing

High restaurant menu prices mean high customer expectations

By Jonathan Maze on Apr. 12, 2024

The Bottom Line: Diners are paying high prices to eat out at all kinds of restaurants these days. And they’re picking winners and losers.

Leadership

Marco’s Pizza, Capriotti’s add marketing execs

By Restaurant Business Staff on Apr. 12, 2024

Executive Summary: In other restaurant leadership news of the week, Brixx Wood-Fired Pizza named a new president and executive team.

Marketing

What makes a restaurant loyalty program stick?

By Joe Guszkowski on Apr. 12, 2024

We tried a bunch of loyalty programs—and talked to a few experts—to find out what works and what doesn’t in the growing field of loyalty.

Leadership

Jersey Mike's Peter Cancro is named RB's 2024 Restaurant Leader of the Year

By Peter Romeo on Apr. 12, 2024

The CEO was chosen by the editorial staff of Restaurant Business in recognition of the success and give-back culture the Jersey native has made constants for the high-flying chain.

Leadership

You can't take the station wagon out of Peter Cancro

By Peter Romeo on Apr. 12, 2024

His hands-on, down-to-earth style, forged when he bought the chain at just 17, has persisted through five decades. It’s a success formula that has earned him the selection as this year’s Restaurant Leader of the Year.

Financing

Quick-service restaurants had a tough first quarter

By Jonathan Maze on Apr. 12, 2024

Was it weather? Or was it prices? Either way, fast-food restaurants have started the year off on the wrong foot, according to traffic data.

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