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Technology

The latest news and trends in restaurant technology
Technology

Restaurant chains are on a tech-buying spree

Here's a look at some notable deals following recent investments by Yum Brands and Chipotle as the industry becomes more tech-savvy.

Technology

How chains are mining a ‘gold rush’ of customer data

As transactions increasingly shift to digital channels, restaurants like &pizza and First Watch are learning more about their guests than ever.

With the restaurant industry slowed by the pandemic, chefs, managers and servers are running productive businesses on Instagram, using the platform to market and sell signature items.

Chipotle Mexican Grill has invested in a robotics company that operates a fleet of self-driving delivery vehicles.

A class-action suit alleges the delivery provider charges restaurants for all calls longer than 45 seconds regardless of whether the caller orders anything.

McDonald’s, Chick-fil-A and Starbucks all moved up as overall downloads grew by 20%, reflecting the massive adoption of food apps during the pandemic.

Also, the integration between Toast and digital signage provider Raydiant headlines a bunch of new partnerships.

Customers will be able to get ketchup and other condiments with a wave of their hand. The idea is to reduce touchpoints and give diners peace of mind amid the coronavirus pandemic. 

The winners of the 2021 foodservice equipment innovation awards address top industry trends and challenges.

Pauly D's Italian Subs, another venture from Robert Earl's Virtual Dining Concepts, is available only on Grubhub.

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