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Technology

The latest news and trends in restaurant technology
Technology

Here's what restaurants want out of their tech suppliers

 By Joe Guszkowski on Jun. 04, 2024

Data and reporting are top priorities, while AI is an afterthought, according to new research from Olive Technologies.

Technology

Taco John's is putting AI voicebots in the drive-thru

 By Joe Guszkowski on Jun. 03, 2024

The Mexican fast-food chain plans to bring Presto Voice technology to more restaurants after it improved speed and ticket size at a test location.

Technology

Amazon now offers Grubhub delivery on its website and app

By Joe Guszkowski on May 30, 2024

The new feature is part of an expanding relationship between the two companies that also includes a free Grubhub+ subscription for Prime members.

Technology

CosMc's debuts its mobile app

By Jonathan Maze on May 28, 2024

McDonald’s drive-thru beverage concept, which continues to expand in Dallas and San Antonio, now has its own mobile app.

Technology

This little-known iPhone feature could change restaurant ordering

By Joe Guszkowski on May 23, 2024

Tech Check: Almost every customer has a POS in their pocket. Can mini mobile apps get them to actually use it?

Technology

Benefits Of Moving Order Pickup Lockers Outside

Sponsored content from our partner Apex Order Pickup Solutions on May 22, 2024

It’s no secret that consumers enjoy ordering takeout they can effortlessly pick up. In recent years, restaurant operators have worked hard to streamline the process, including adding convenient pickup...

Technology

9 tech tidbits from the National Restaurant Show

By Joe Guszkowski on May 22, 2024

RB’s technology reporter empties his notebook after a busy few days in Chicago, where restaurants showed they're hungrier than ever for tech.

Technology

How IHOP is using AI to boost check averages

By Joe Guszkowski on May 21, 2024

The pancake chain's AI recommendation engine makes menu suggestions based on what a customer has already ordered. It has proven quite persuasive.

Technology

Dynamic pricing a divisive subject at National Restaurant Show

By Joe Guszkowski on May 20, 2024

With the Wendy's debacle still fresh in operators' minds, some are firmly opposed to demand-based menu pricing. Others say its time has come.

Technology

Burger robot faces tough crowd at the National Restaurant Show

By Joe Guszkowski on May 18, 2024

Aniai’s Alpha Grill attracted plenty of curiosity Saturday, but operators seemed hesitant to commit.

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