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Technology

The latest news and trends in restaurant technology
Technology

'Agentic commerce' holds pros and cons for restaurants

 By Joe Guszkowski on Dec. 11, 2025

AI agents that can order and pay on customers’ behalf could help restaurants convert more orders. But they also raise questions about security and bias, a new report says.

Technology

5 restaurant tech predictions for 2026

 By Joe Guszkowski on Dec. 08, 2025

Tech Check: We envision more acquisitions and AI for restaurant tech in 2026. And we think this restaurant brand will start a podcast.

Technology

On Black Friday, a glimpse at how AI shopping might impact restaurants

By Joe Guszkowski on Dec. 01, 2025

Tech Check: AI-driven retail traffic surged on the big online shopping day as more consumers used AI to help them find and buy gifts. Could the same thing play out for restaurants?

Technology

DoorDash is sued over recent data breach

By Joe Guszkowski on Nov. 24, 2025

A proposed class-action lawsuit argues that the delivery company put users at risk of identity theft by failing to protect their personal information. DoorDash called the suit meritless.

Technology

What we guessed wrong, and right, about restaurant tech this year

By Joe Guszkowski on Nov. 24, 2025

Tech Check: We began the year with five bold predictions about restaurant tech. Here’s how we did, and what we learned from our mistakes.

Technology

What restaurants should talk about when they talk about AI

By Joe Guszkowski on Nov. 17, 2025

Tech Check: The industry is continuing its rapid adoption of AI despite considerable consumer uncertainty about the technology. How can restaurants show that they’re using it responsibly?

Technology

DoorDash to pay $18M to settle Chicago lawsuit alleging deceptive tactics

By Joe Guszkowski on Nov. 14, 2025

The city accused DoorDash of listing restaurants without permission and misleading customers about costs. The company has since ended those practices.

Technology

Why so many restaurant chains are revamping their loyalty programs

By Joe Guszkowski on Nov. 14, 2025

The industry is in the midst of a great rewards overhaul. Here’s what’s behind it, and why change might just be the new normal for loyalty.

Technology

QR code payments company Sunday raises $21M

By Joe Guszkowski on Nov. 13, 2025

After a year of rapid growth, the company plans to use the funding to enter new markets and continue expanding its product suite for restaurants.

Technology

With Spyce acquisition, Wonder takes big step toward more automation

By Joe Guszkowski on Nov. 10, 2025

Tech Check: CEO Marc Lore says the robotics company will allow Wonder to automate much of the kitchen while also expanding its restaurant selection and lowering prices. It's part of the company's goal to "make great food more accessible."

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