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Apex Order Pickup Solutions

Apex Order Pickup Solutions
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Operations

It’s 6:03 PM on a Thursday night, and your favorite QSR is in the weeds.

Guests want fast. But what they remember is if it worked when it mattered most.

Operations

Why that “free” pickup shelf can cost operators more than expected

Smart locker solutions don’t just fix one problem. They optimize the entire order pickup workflow, improving accuracy, efficiency, and the guest experience—all at once.

Technology

From Driver To Diner: The Direct Line Between Easy Pickups And Happy Customers

Third-party delivery (3PD) services play a critical role in bringing delicious meals from restaurants into the hungry hands…er, mouths…of customers. And with 31% of American consumers using third-part...

Technology

Benefits Of Moving Order Pickup Lockers Outside

It’s no secret that consumers enjoy ordering takeout they can effortlessly pick up. In recent years, restaurant operators have worked hard to streamline the process, including adding convenient pickup...

Technology

Amid Ongoing Labor Challenges, Operators Turn To Tech To Optimize The Order Hand-Off Process

It’s not news that restaurant operators are dealing with labor challenges. From staffing shortages to increases in minimum wage, it’s never been more important to have a streamlined, efficient operati...

Technology

Grow Curbside Sales By Making It Faster And More Efficient

Curbside pickup has become a favorite choice of busy off-premise customers. They like the convenience of being able to order in advance, then simply drive up, get their order and go. It’s fast, and it...

Technology

Off-Premise Order “Shoplifting”: Why It Matters, And How To End It

In the past year, several major retail brands have been surprisingly frank with investors about the big financial hits they’ve taken due to theft and fraud. Yet the restaurant industry has been mostly...

Technology

Automation: The Secret To Great Customer Experiences

When people think about automation in foodservice, they often picture cold, indifferent efficiency—the last things any operator wants to provide in a great customer experience. In reality, automation ...

Technology

Why pickup shelves are a black hole for restaurant profits

The ordinary pickup shelf is one of the most common types of restaurant equipment, yet it’s also one of the most likely to fail. It’s used dozens of times a day, if not hundreds, by takeout custome...

Technology

Choosing new technology? Prioritize fast results over flash

At this year’s restaurant trade shows, there was a lot of buzz about the latest technologies, such as robot servers, AI voice technology, autonomous delivery vehicles and more. While it's eas...

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