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BrandInsight
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Apex Order Pickup Solutions

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Technology

Help wanted: How automation and innovation can help restaurants manage the labor crisis

Offset labor shortages with technology, freeing up staff to enhance the dining experience.

Technology

Data-driven food lockers increase labor efficiency and fuel brand growth

The most advanced locker solutions also capture new data from multiple employee and customer touchpoints to offer new operational insights across a brand’s portfolio as well as a closer look at the last step of their customer’s digital journey.

Food pickup challenges have led some forward-thinking operators to install smart pickup lockers, like those from Apex Order Pickup Solutions.

By not knowing the ins and outs, operators could be in the dark when it comes to customer service.

In the past year, consumers have discovered how easy it is to pick up their phone, push a few buttons and pick up their favorite meal minutes later at their neighborhood restaurant.

How to enhance guest experience with minimal or no interaction.

In recent months, off-premise dining has become the predominant way—if not the only way—that many restaurants have been fulfilling orders.

When stay-at-home orders forced operators to shut down dining rooms nationwide, off-premise sales via delivery and takeout went from a growing trend to many restaurants’ lifeline.

A few months ago, the unprecedented coronavirus pandemic forced restaurants across the country to close their dining rooms for an indefinite period.

Take a look at five smart moves that can help restaurants endure today—and thrive tomorrow.

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