Technology

The latest news and trends in restaurant technology
Technology

Which restaurant brand is the GOAT at social media?

Tech Check: A look at restaurant activity on X.com yields some surprising results, including an argument for posting less.

Technology

Tech Tracker: A host of new AI tools hit the market

Springtime tends to bring new tech, and this year vendors are laser-focused on AI, from marketing agents to smart handhelds and more.

Tech Check: Despite promising early results, the coffee chain is ditching its AI inventory system. It’s the latest example of how AI is falling short for restaurants.

Tech Check: Operators saw plenty of AI at the National Restaurant Association Show this week, not all of it useful. Some said they’d rather build their own tools than buy from a vendor.

On the floor this year, we found rotary phones, robots and maybe a little too much AI.

A new report from DoorDash looks at how customers are using restaurants in an omnichannel world.

Young chefs from Northern Arizona University are embracing AI on the job. But there are some tasks they say are best left to humans.

Chaac Pizza Northeast, which operates 111 locations, alleges the implementation of Dragontail software has caused operational disruptions and financial losses exceeding $100 million.

The food-and-games chain is using an AI-powered camera system to flag suspicious activity at the point of sale in real time.

Tech Check: The casual-dining chain known for hot rolls and line dancing has been quietly weaving more tech into its operations. It’s a study in how to modernize gracefully.

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