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Technology

The latest news and trends in restaurant technology
Technology

Uber Eats set to pilot autonomous delivery with robots, cars

 By Joe Guszkowski on May 16, 2022

It’s also rolling out voice ordering and the ability to use the Eats app at sports stadiums.

Technology

For many small restaurants, ghost kitchens fail to deliver

 By Joe Guszkowski on May 16, 2022

Independent operators have struggled to make the model work, citing marketing challenges and the high cost of delivery.

Technology

Ghost kitchens prove a dead end for many restaurants

By Joe Guszkowski on May 12, 2022

Independent operators say the delivery-only business is more difficult than it’s cracked up to be. Their challenges have led providers to rethink their strategy.

Technology

Reef sued by contractor JLL over $3.5M in unpaid invoices

By Joe Guszkowski on May 11, 2022

The company has not paid for months’ worth of work done on its delivery-only food trailers, JLL alleged.

Technology

Wing Zone’s newest franchisee is focused on robots

By Heather Lalley on May 10, 2022

The wing chain is creating Wing Zone Labs with the product development incubator behind restaurant robots like Flippy and Chippy, with the goal of fully automating its stores.

Technology

Black Box Intelligence acquires customer feedback provider AreTheyHappy

By Joe Guszkowski on May 10, 2022

The tool adds to the data company's existing guest satisfaction reporting for restaurants.

Technology

How automation improves restaurant operations

Sponsored content from our partner DayMark Safety Systems on May 10, 2022

As labor challenges continue in the foodservice industry, many restaurant owners are turning to automation to help run their businesses. Utilizing available technology to help ease the stress of being...

Technology

Grubhub unveils new meal perk for office workers

By Joe Guszkowski on May 09, 2022

Tech Roundup: The Grubhub Pay Card can be used at home or at work. Also, a mayonnaise-based virtual brand and new products from Nextbite and Toast.

Technology

Reef to lay off 5% of workforce

By Joe Guszkowski on May 06, 2022

The technology company is shrinking to focus more on profitability, with an emphasis on ghost kitchens and parking, its CEO wrote in a letter to employees.

Technology

DoorDash leads the way in resilient delivery market

By Joe Guszkowski on May 06, 2022

The company is taking share from its competitors as demand for delivery remains strong.

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