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The latest news and trends in restaurant technology

At FSTEC, restaurants show that technology is no longer a luxury

The Bottom Line: The difficult operating environment has pushed more operators to adopt technology to boost sales and save on labor. But many of these moves are defensive.


Drive-thru and barista jobs are most ripe for automation, restaurants say

Chefs and managers, on the other hand, are less likely to be replaced by robots, according to a new survey.

The virtual brand now has a popular brick-and-mortar location. But will the chain franchise?

The virtual brand is apparently exploring franchising after more than 10,000 people showed up to a grand opening at a New Jersey mall this month.

The agency said it would act to protect gig workers for services like DoorDash and Uber, including investigating wage fixing and other illegal practices.

It will separate its point-of-sale and ATM businesses, concluding a strategic review and ending the possibility of a sale.

The pandemic undeniably led to consumers ordering restaurant delivery in record numbers. Now, as dining rooms have been reopened and mandates lifted, many consumers have headed back to their favorite eateries.

When strategizing for fall and winter promotions, restaurants should be sure to include sports programming in their offerings. Happy hour deals may draw people in, but quality programming on televisions will encourage guests to indulge in more appetizers and another round (or two) and more.

Equal Ventures, Gutter Capital and Version One Ventures led the round. The company offers technology that helps restaurants gather more customer data.

Most operators said they expect labor challenges to persist through 2022. One way operators can meet the challenges of a tight labor market is with state-of-the-art training that engages employees and encourages learning at their convenience.

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