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Technology

The latest news and trends in restaurant technology
Technology

Amazon’s grocery retreat is a warning to restaurants chasing full automation

 By Heather Lalley on Jan. 29, 2026

Retail Watch: The retail giant is closing all of its Amazon Fresh grocery stores and Amazon Go convenience stores. It’s a lesson that technology can’t replace human interaction.

Technology

Par Technology to buy customer data provider Bridg for $27M

 By Joe Guszkowski on Jan. 26, 2026

Bridg will allow restaurants to identify non-loyalty customers, giving them a fuller view of their audience. It’s the latest in a series of acquisitions by Par.

Technology

As restaurants push to digitize, there's opportunity in the analog

By Joe Guszkowski on Jan. 26, 2026

Tech Check: Consumers fed up with tech are craving old-fashioned experiences. Restaurants stand to benefit, if they're willing to go against the grain.

Technology

DoorDash and Uber lose bid to pause NYC tipping law

By Joe Guszkowski on Jan. 23, 2026

On Monday, the delivery apps will have to start asking customers to tip before checkout, rather than after delivery. DoorDash warned that the law will lead to “an immediate drop off in orders.”

Technology

Wonder acquires restaurant rewards app Claim

By Joe Guszkowski on Jan. 20, 2026

The company plans to integrate the app into Grubhub, allowing restaurants to offer cash-back rewards to dine-in customers.

Technology

What's next for Olo after a pivotal year

By Joe Guszkowski on Jan. 16, 2026

Tech Check: The online ordering company is still focused on digitizing every restaurant transaction. It's also looking to do more M&A under new owner Thoma Bravo.

Technology

NYC says DoorDash and Uber Eats cost workers $550M in tips

By Joe Guszkowski on Jan. 15, 2026

The city says the apps’ policy of asking for tips after delivery has hurt workers’ earnings. It will soon require them to ask for tips in advance.

Technology

A startup reimagines restaurant delivery for the AI era

By Joe Guszkowski on Jan. 12, 2026

Tech Check: Delivery Collective is betting that integrating with POS providers and ChatGPT can create a lower-cost alternative to the major delivery apps. Can it really challenge the giants?

Technology

Presto raises $10M to fuel its AI drive-thru system

By Joe Guszkowski on Jan. 08, 2026

The technology company now works with 12 restaurant brands and wants to establish itself as the clear market leader this year, said co-founder Krishna Gupta.

Technology

Food truck manufacturer accuses Reef Kitchens of fraud in bankruptcy filing

By Joe Guszkowski on Jan. 07, 2026

Texas-based Cruising Kitchens said its financial troubles began when Reef stopped making payments on an order for up to 650 food trailers.

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