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Financing

Cracker Barrel plans to invest $700M in a massive 'transformation'

With traffic down 16% year-to-date, the family dining chain is embarking on a rejuvenation effort to enhance its relevance to new and lapsed customers.

Operations

Even Keith Lee agrees Chipotle has a portion-size problem

Rants about Chipotle's portion shrinkage are viral on TikTok, but the fast-casual chain insists nothing has changed and guests can just ask for more.

Starbucks is preparing its own energy drinks, following Dunkin’, as chains like Dutch Bros—and convenience stores—find success with the beverages.

Management at the daytime dining chain said it will focus instead on bringing back strong customer lures from the past.

The fast-casual chain confirmed the caffeinated drinks will be phased out, but did not specify the timing. The energy drinks have been blamed for two deaths.

This strategy can help operators elevate core menu items and create signature dishes by re-imagining everyday ingredients.

The fast-growing cookie franchise, which lost sales and profits last year, is introducing “Mini Mondays,” making available its smaller cookies for sale every Monday.

Chick-fil-A was a No Antibiotics Ever brand, but now its standards are more in line with KFC and others. Will consumers understand the nuanced difference?

On 4/20, Los Angeles residents are invited for free Saucy Nuggets and limited-edition merch to celebrate KFC’s newest menu addition.

You're not going to find boba tea or the latest tech there, says CEO James Walker. But you're not going to be bored with the same old same ole, either, he says.

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