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Marketing

Where are Simone Biles fans going to eat this Olympics?

By Peter Romeo on Jun. 03, 2024

Reality Check: Restaurants will be competing for attention this year with the Summer Games and political advertising. It could be a test of whether digital marketing, and loyalty programs in particular, can deliver on their promise.

Technology

CosMc's debuts its mobile app

 By Jonathan Maze on May 28, 2024

McDonald’s drive-thru beverage concept, which continues to expand in Dallas and San Antonio, now has its own mobile app.

Operations

Day 3 at the National Restaurant Show: Cybersecurity, roller bags and the trouble with takeout

By Restaurant Business Staff on May 20, 2024

The Restaurant Business team continued to mine the Show floor for aha moments as the event hit its stride Monday.

Financing

5 bonbons from Denny's not-so-sweet quarterly update

By Peter Romeo on May 01, 2024

Traffic slumped, but the family-dining stalwart offered a few aha moments in its recount of what happened.

Technology

Waffle House adds digital order-and-pay capabilities

By Peter Romeo on Dec. 13, 2023

The 24-hour diner chain expects its first major investment in digital technology to boost off-premise business. An app is scheduled to be rolled out in early 2024.

Consumer Trends

The holiday season is looking particularly merry for restaurants this year

By Peter Romeo on Dec. 06, 2023

Projections call for heavy purchases of both on-premise and to-go meals, while consumers are already spending more on gift cards.

Operations

Nearly half of consumers will skip a place that has no drive-thru, study finds

By Peter Romeo on Jul. 31, 2023

New research also shows that fans wish drive-thrus were open longer.

Consumer Trends

Customers return to restaurants, but they use them differently

By Patricia Cobe on Jun. 23, 2023

A new Deloitte survey found that restaurant dining has returned to pre-pandemic levels, but customer behavior has shifted. Convenience matters more than ever.

Beverage

Restaurants continue to explore off-premise alcohol options to boost bar profits

By Patricia Cobe on Jun. 09, 2023

The National Restaurant Association takes a post-pandemic pulse of the beverage alcohol scene and reveals some interesting trends.

Operations

The restaurant of tomorrow sounds a lot like yesterday's

By Peter Romeo on Apr. 20, 2023

Reality Check: With the pandemic fading, it may be back to the future for broad-market restaurant concepts. Just ask participants of a CEO's panel at the Restaurant Leadership Conference.

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