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labor

Financing

Minnesota restaurants will soon have to start disclosing total prices, service fees included

By Peter Romeo on May 23, 2024

A law enacted this week bans hidden fees but allows restaurants to continue levying surcharges if customers get a heads-up and the money goes to employees.

Workforce

Organized labor blasts fast-food chains for employing inmates

 By Peter Romeo on May 23, 2024

Working Lunch: Unions say they want the practice stopped. But their real aim is to alienate the Black community.

Workforce

Ohio servers and bartenders sound off on efforts to kill the tip credit

By Peter Romeo on May 22, 2024

The Ohio Restaurant & Hospitality Alliance airs research showing tipped employees are as opposed as their employers are.

Leadership

The Restaurant Show has come a long, long way on diversity

By Peter Romeo on May 20, 2024

Reality Check: You wouldn't believe what passed for acceptable in earlier iterations.

Operations

How humans and robots get along at Steve Ells' Kernel

By Lisa Jennings on May 19, 2024

At the National Restaurant Show on Sunday, executives from the groundbreaking concept created by Chipotle's founder shared how listening to workers and using their ideas can lower turnover and fundamentally improve the quality of food.

Operations

Day 2 at the Show: Shifting labor models, menu controversies and the rising popularity of podcasts

By RB Editors on May 19, 2024

The crowd got thicker and the energy kicked up a notch at the National Restaurant Show on Sunday. Here are some takeaways from the Restaurant Business editorial team.

Technology

Presto plans to improve its drive-thru AI by letting it make mistakes

By Joe Guszkowski on May 17, 2024

The restaurant technology company’s latest product, Pure AI, cuts out human minders to allow the software to learn on its own.

Workforce

Cheating on employee drug tests is at an all-time high

By Peter Romeo on May 15, 2024

The likelihood of workers testing positive, particularly for marijuana use, was particularly high for workers involved in workplace accidents.

Workforce

Southern Smoke Foundation plans to double its no-cost mental health services for foodservice workers

By Lisa Jennings on May 14, 2024

The Behind You program by the Southern Smoke Foundation will connect those in the food-and-beverage industry to mental health services in five more states. The nonprofit hopes to raise $1 million this year for the expansion.

Operations

BJ's margins make a leap, with help from AI

By Joe Guszkowski on May 03, 2024

A new AI-powered scheduling tool, among other initiatives, helped make the casual-dining chain's restaurants more profitable in the first quarter.

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