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Financing

3 fast-casual CEOs on the high cost of fast food

 By Lisa Jennings on Jun. 10, 2024

There's been a lot of talk lately about high QSR pricing, and the leaders of Portillo's, Sweetgreen and Cava are pretty happy with that. It makes the fast-casual space look good.

Financing

Starbucks hopes a more open mobile app can help reverse sales problems

 By Jonathan Maze on Jun. 06, 2024

The coffee shop chain in July plans to open its app to everybody, not just Starbucks Rewards members. But it is already promoting its value there as it works to rebuild sales from occasional customers.

Financing

If you think the operating environment is bad here, try China

By Jonathan Maze on Jun. 05, 2024

Several restaurant chains, notably Starbucks, are navigating weak spending and increasing competition in the fast-growing market. But they remain bullish on its future.

Technology

Taco John's is putting AI voicebots in the drive-thru

By Joe Guszkowski on Jun. 03, 2024

The Mexican fast-food chain plans to bring Presto Voice technology to more restaurants after it improved speed and ticket size at a test location.

Financing

CEO pay soared last year, despite a volatile period for restaurants

By Jonathan Maze on May 31, 2024

Pay for CEOs at publicly traded restaurants took off last year, but remains lower than average among public companies, even as tenure for the position remains volatile.

Financing

Domino's wants you to know that its food is delicious

By Jonathan Maze on May 31, 2024

The pizza giant believes it has good products. It just needs to do a better job of telling customers about it. The company is also promising a lot more menu innovation.

Financing

This isn't your father's fast-food business

By Jonathan Maze on May 31, 2024

Rather than try to cater to everybody, quick-service restaurant chains are increasingly specializing based on menu and service style. The result is a crop of innovative chains serving drive-thru salads or just chicken fingers.

Financing

McDonald's value perception problem is with its lighter users

By Jonathan Maze on May 30, 2024

The Bottom Line: The fast-food giant took the extraordinary step of publicizing average prices this week. It was speaking to its less-frequent customers, who are a lot less likely to say the chain is a good value.

Financing

McDonald's hits back about its prices

By Jonathan Maze on May 29, 2024

Seeking to combat what it calls "inaccurate" information, the company issued a rare comment featuring the average cost of a Big Mac and other menu items. And no, prices have not doubled since 2019.

Financing

Is fast food now a luxury? Most Americans think so

By Jonathan Maze on May 28, 2024

Nearly 80% of Americans now view fast food as a “luxury” as rising restaurant menu prices force most of them to cut back on dining out.

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