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Restaurant Business

Technology

Ready or not, here come the robot drive-thrus

 By Joe Guszkowski on May 11, 2023

Tech Check: More chains are using AI voicebots to take orders, believing they’ll help boost efficiency and sales. But is the technology ready for prime time?

Food

Panda Express menus Spicy Wagyu Beef Dumplings at a quick-service price point

 By Patricia Cobe on May 02, 2023

The new Szechuan-inspired menu item, currently in test at the Panda Express Innovation Kitchen location, introduces a premium beef in a wok-tossed entree.

Operations

Multi-unit restaurant franchising: Critical components when seeking to diversify portfolios

Sponsored content from our partner Slim Chickens on Apr. 20, 2023

When growing a franchising portfolio, it’s important to be strategic when choosing the right concept.

Technology

NCR's Aloha POS hit with cyberattack, causing headaches for restaurants

By Joe Guszkowski on Apr. 17, 2023

The ransomware attack is preventing restaurants from doing back office tasks like payroll. NCR said it's working to restore the system.

Operations

Chipotle goes big with small towns

By Lisa Jennings on Apr. 11, 2023

As the fast-casual chain plots to more than double its size, it's the units in smaller markets that are breaking opening sales records.

Technology

Restaurant intelligence company Brizo raises $9M

By Joe Guszkowski on Apr. 07, 2023

Brizo’s FoodMetrics platform includes data on more than 1 million restaurants in North America. Restaurants and suppliers can use it for market research and sales.

Workforce

What unionized Starbucks employees are demanding in their contracts

By Peter Romeo on Mar. 24, 2023

Working Lunch: The big ask is for a guarantee of 37 scheduled hours per week, set months in advance.

Food

Del Taco makes its fish tacos better with better beer

By Patricia Cobe on Mar. 16, 2023

The Mexican fast-food restaurant chain teamed up with The Boston Beer Company to upgrade its beer batter recipe.

Topics

Food safety is still an issue—here’s how technology can help

Sponsored content from our partner TransAct Technologies on Mar. 13, 2023

Food safety remains a critical concern for restaurants, as it not only affects the health and well-being of their customers but can also have significant financial and reputational consequences.

Beverage

Elevate the non-alcohol beverage program and boost hospitality with premium offerings

Sponsored content from our partner JFOODO - The Japan Food Product Overseas Promotion Center on Mar. 01, 2023

As more consumers show interest in non-alcohol beverages, operators are wise to offer an array of unique, upscale offerings.

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