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Financing

The odds for keeping delivery fees and large-party gratuities aren't looking good

 By Peter Romeo on May 01, 2024

Working Lunch: The Biden administration doesn't get that those aren't true "junk fees."

Financing

Restaurant tech firm InKind acquires Etta Collective out of bankruptcy

 By Lisa Jennings on May 01, 2024

The two-unit Etta Collective went to the highest bidder for $4 million and InKind CEO Johann Moonesinghe plans to restart growth.

Financing

KFC is struggling in the U.S., and not just due to weather

By Jonathan Maze on May 01, 2024

The venerable chicken chain is losing ground to Popeyes and other chicken restaurant competitors domestically. But parent company Yum Brands says it has a plan for a reset.

Financing

STK parent One Group completes acquisition of Benihana for $365M

By Joe Guszkowski on May 01, 2024

The deal nearly triples One Group's footprint and brings its total annual revenue to more than $1 billion.

Operations

Wingstop is doing great. Here's how CEO Michael Skipworth says the chicken chain can do even better

By Lisa Jennings on May 01, 2024

After a strong first quarter, Dallas-based Wingstop expects double-digit same-store sales growth this year, as it plans on becoming a Top 10 global restaurant brand.

Technology

Long lines at kiosks can stress customers, study finds

By Joe Guszkowski on May 01, 2024

Guests feel more rushed and order less food when others queue up behind them, according to new research from Temple University.

Leadership

Donatos Pizza CEO Tom Krouse to retire; Kevin King named new chief executive

By Heather Lalley on May 01, 2024

Krouse, who has been the pizza chain’s CEO since 2010, will depart in October. King has been Donatos’ president for two years.

Financing

5 bonbons from Denny's not-so-sweet quarterly update

By Peter Romeo on May 01, 2024

Traffic slumped, but the family-dining stalwart offered a few aha moments in its recount of what happened.

Marketing

For restaurants, value messaging is more important than ever

By Heather Lalley on May 01, 2024

Marketing Bites: It’s been a rough start to the year for many chains. Plus: Restaurants celebrate moms, nurses and more in May.

Financing

Boxer Ramen shutters 4 units following bankruptcy

By Lisa Jennings on May 01, 2024

Boxer Ramen and sister brand SuperDeluxe filed for Chapter 11 bankruptcy protection in February. Both are owned by Portland, Oregon, restaurateur Micah Camden.

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