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Technology

Waffle House stakes out turf in the sharing economy

 Feb. 25, 2015

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

Probe finds online service hijacking restaurant delivery orders

 May 07, 2015

Tech site GeekWire found a network of thousands of sites was getting delivery business by posing as restaurants’ official delivery sites.

Marketing

4 ways to boost social media ROI

By Kelsey Squire on May 25, 2016

For restaurants seeking to squeeze more sales out of their social media efforts, this year’s National Restaurant Association Show provided some ideas.

Details emerge on new McDonald's tech move

By Restaurant Business Staff on Nov. 07, 2016

The chain reportedly plans to add order- and pay-ahead capabilities to its app next year.

McDonald's begins pay-ahead tests

By Peter Romeo on Mar. 15, 2017

Preparation of orders placed through mobile devices will begin when the system detects the patrons premise on site. The guest will be given a choice of how they want to pick up the order.

Technology

RB's Tech Accelerator of the Year honor goes to a surprising party

By Peter Romeo on Sep. 18, 2017

The recognition of the industry's boldest user of technology was bestowed on a college operation rather than a conventional restaurant.

Technology

Robots bring precision as they remove labor from LSR kitchens

By Mary Chapman on Dec. 20, 2017

Aimed to drive efficiency, cost cutting or just novelty, robotics are helping operators automate simple tasks.

Suggestive selling in restaurants

By Bill Main on Aug. 19, 1999

The sales trainee was trying to explain his failure. "You know," he said to his manager, "you can lead a horse to water, but you can't make him drink."

Taking the mystery out of olive oil

By Restaurant Business Staff on Jan. 14, 2006

Like wine, no two olive oils are exactly alike. Each oil is distinct, a unique product of soil, climate, olive type (there are at least 60 varieties of olives) and processing method. And like wine, olive oil is a changing, “living food."

New and improved

By Restaurant Business Staff on Dec. 15, 2006

As the calendar flips from 2006 to 2007, gazing into the proverbial crystal ball becomes an increasingly popular activity.

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