Workforce
Best practices for improving recruitment, retention and training
Workforce
Critics say McDonald’s hasn’t kept its minimum wage promise
A labor-backed group says the company isn’t paying $1 above local minimums, something it promised in 2015.
Workforce
How to train employees to never make mistakes
Pal’s Sudden Service has been teaching classes on Achieving World Class Results, as the title of its signature course says, for a little over 10 years. The classes have attracted corporate officers and franchisees from chains like Bojangles, Five Guys, Panera and Jason’s Deli.
If you didn’t get a raise last year, ask the boss why you were excluded from what People Report says was the vast majority of salaried restaurant employees who got a bump in base pay during 2012. At the very least, it may help your chances in 2013, when salaries are expected by the human-resources research company to rise by an average of 2.7 percent.