Restaurant trends come and go, but one thing remains the same. Service and hospitality are crucial to consumers. In this year's list of America's Favorite Chains, each of the top five scored big in the hospitality category. See which chains consumers name as their top picks and what they are doing right.

Most-loved brands

Consumers' Favorite Chains

Connecting with consumers
Millennials'
Favorite
Chains
Gen Z's
favorite
chains

Favorite Chains by Menu Type

Chains ranking highest in their competitive set deliver more than just good food. They're winning in all aspects of the experience, from service to convenience.

Consumer Insights

Catering
to kids
Family
meal
deals
Carryout Craze

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