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Groundbreakers: KFC Eleven

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Progress ran into some resistance this week, in part because of robots running amok. But reactions to the industry's harassment scandals showed the clock isn't rolling back.

The board reversed a 2015 ruling that the franchise community said would put their business model at risk.

Offerings from El Pollo Loco and White Castle duke it out with diners.

The chain has added a fast casual and deli of sorts.