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Many independents and smaller operations using waitlist management apps stick to a basic model—and those off-the-shelf options still seem to be helping business.
Concepts can expand their customer base by shipping signature foods nationwide. But logistics such as quality control and the expense pose a high entry barrier.
To stay relevant and help ensure information resonates, operators are modernizing training to educate employees in the same ways they are consuming other content.
Up-and-coming restaurant chains and what’s propelling their growth
Food trends and recipes to keep menus fresh
New restaurants and soon-to-open concepts worth monitoring
RB’s exclusive ranking of the highest-grossing independent restaurants
Peter Romeo highlights the moments restaurateurs miss at their own peril
Ideas from the field you may want to borrow