Lindsey Ramsey

Contributing editor

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Articles by
Lindsey Ramsey

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Joe Terrell installed six skylights in the new Denny's Joliet, Ill. building, allowing him to keep most of the LED lights turned off during the day.

Although many operators want to reduce food waste because it’s the right thing to do for the environment, some are being pushed by government mandates.

Five tips for creating great food photos for social media marketing.

Whether creating that atmosphere is worth the splurge on a music service or not depends on the restaurant and resources.

Earlier this year, it was reported that McDonald’s was encouraging its franchisees to train workers to be less rude to customers. But several operators we spoke to feel that hiring the right kind of people from the start is the best way to ensure your staff has the gift of customer service.

By employing creative and time-tested social media techniques, these brands have fans buzzing.

Now in its fifth season, CBS’s “Undercover Boss” gives executives a first-hand look at what is really going on in their respective companies.