Matt Baker of the full-service Gravitas in Washington, D.C. is stepping on the gas to grow his limited-service Baker's Daughter, an upscale bakery-cafe.
With a vote expected within weeks, the restaurant industry is mustering its resources--and plenty of research--to avoid a situation like the one that unfolded in Washington, D.C.
After wages and other costs have taken off, operators have responded by adding extra charges to the bill. The move risks alienating consumers and attracting regulatory scrutiny. But operators say they don’t have a choice.
The rules for employers vary greatly—if they exist at all in a jurisdiction. The volume of do’s and don’ts is expected to soar as the fees proliferate and Washington, D.C., figures out a model.