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Marketing

Chipotle looks to get even more business from its most-loyal customers

The fast-casual chain, which has done more than $2 billion in digital sales so far this year, launched an expansion of its rewards program Wednesday that offers ways to earn extra points and badges by completing personalized challenges. By Heather Lalley on Sep. 01, 2021

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Operations

Gladstone's in Los Angeles prepares to make its last days the best ever

Three partners and a small group of employees are determined to keep the 50-year-old beachfront restaurant alive, risking everything with the hope of making history.

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Retailers are ditching self-checkout. Should restaurants take heed?

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Social media giveth and social media taketh away

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