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Alaina Lancaster
Biography

Alaina Lancaster

Alaina Lancaster is the assistant editor at Restaurant Business/FoodService Director, specializing in legislation, labor and human resources. Prior to joining Restaurant Business, she interned for the Washington Monthly, The Riveter and The German Marshall Fund of the United States.

Alaina studied magazine journalism at the Missouri School of Journalism and currently lives in Chicago. She never backs down from a triple-dog-dare to try eccentric foods.

Articles by
Alaina Lancaster

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Here’s how the 16-concept restaurant group retains top talent.

In 36 years at Pal’s Sudden Service, CEO Thom Crosby has only lost seven general managers across 26 units. Check out the chain’s approach to crushing employee turnover.

Check out how operators get teams to buy into fresh roles.

Restaurants saw some relief on hourly turnover last month, according to research firm TDn2K. But before operators get too optimistic, management turnover continued to increase through November.

Chains with winning sales numbers do these three things for their GMs.

College operators are trying these tactics to appeal to potential job applicants

The answer isn't clear, but some restaurateurs say these steps would be a move in the right direction.

Check out the restaurants that are listed alongside Facebook as some of the best places to work in the country.

Several forces are stacking up, creating taller and taller hurdles for hiring managers.

Here's why some restaurants are deploying the strategy as an antidote to today's challenging labor market.