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Lisa Jennings

Executive Editor

Articles by
Lisa Jennings

Page 6
Marketing

The Keith Lee Effect extends way beyond one TikTok restaurant critic

Once the domain of newspapers and magazines, restaurant criticism has spread to social media, where both reviewers and reviewees have the potential to become viral superstars.

Operations

El Pollo Loco expects double-digit wage inflation

The California fast-food wage coming next month will force the chain to increase prices, but also look for ways to cut costs across operations.

Operations

Hype aside, is Panera exempt from California's wage bill?

News analysis: The controversy involving Panera Bread franchisee Greg Flynn may be moot, but the exemption baked into the impending fast-food wage remains unexplained.

Operations

Noodles & Company names Drew Madsen CEO, plots menu overhaul

The former Panera Bread president has served on the board and was interim CEO since November. He has launched a return to roots, aiming to embrace an identity as a culinary comfort kitchen.

Operations

Panera Bread appears to be relaxing ingredient standards, says report

With a major menu overhaul coming next month, the fast-casual chain may also be easing off on its commitment to responsibly raised meat.

Operations

Eggs Inc. to tap America's love for protein and breakfast all day

Denver restaurateur Troy Guard is partnering with a Swedish startup to grow a fast-casual brand that is something different.

Operations

Kwame Onwuachi's return to D.C. and other hot new restaurants open or coming soon

Openings and Closings: Reverie 2.0 is almost ready in Georgetown; Early to Rise is brunching it up in San Francisco; and Detroit's Book Tower adds sushi and sandos by Hiroki Fujiyama.

Operations

4 Potbelly franchisees add to their development commitments

The deals are the latest in an ongoing franchisee acceleration program as as the sandwich chain pushes to reach 2,000 units, with 85% franchised.

Emerging Brands

At Neon Greens, the lettuce is extra, super local. It was grown next door

This new concept coming to St. Louis will have two hydroponic vertical farms attached to the restaurant where fresh lettuces are harvested just feet away from diners.

Emerging Brands

One of the biggest açai suppliers wants to be the In-N-Out Burger of the Brazilian superfood

Growing the Sambazon Açai Bowls concept will mean competing with its own CPG products and foodservice clients, but the CEO says it's about communicating the brand's mission.

Operations

Food halls: A fad still figuring it out

Nancy and Lisa debate the up and downsides of these multi-concept outlets that are a leading cause of Choice Paralysis.

Operations

Sweetgreen's robotic makelines show 10% sales lift

But the multi-tier Sweetpass subscription program is not showing results. CEO Jonathan Neman says it needs to be simpler.

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