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50 Great Ideas

The top industry ideas we've spotted in the last year

50 Great Ideas

50. Compliance at your fingertips

Matt Kritzer, a Jimmy John’s franchisee in Huntsville, Ala., has gone high-tech when it comes to safety compliance. His go-to tool: a wireless thermometer that reports every minute, allowing managers ...

50 Great Ideas

49. Giving staff a chance to stretch

To allow staff members to expand their capabilities in order to promote excitement and retention, Daniel del Olmo, CEO of Disruptive Restaurant Group, parent of Umami Burger, reassigns staffers to oth...

Operators want to build a database of customers as well as know who is in their restaurants, and the bowl for business cards has long been a low-tech way to do that. To draw attention to its take on t...

As IHOP expanded more into off-premise, it ran into a problem with its signature combo meals not traveling well—so the chain created a proprietary packaging system. The result: a multitiered container...

Jason’s Deli has a booming catering business, and at the same time prides itself on delivering on its customers’ same-day needs. The chain can feed a group of any size in as little as 90 minutes. Its ...

Dunkin’ Donuts holds weekly mentor meetings for its staff members. Younger employees can ask questions, bring up problems and get advice from more seasoned colleagues, providing a direct source for ca...

If they’re going to dine in, consumers want an experience that transcends the food. The parent company behind tech-focused CaliBurger has built a “virtual playground” for its units, allowing diners to...

Punch Bowl Social has found its guests are drinking differently than in the past, often imbibing less frequently or at different occasions. In response, the chain’s beverage director, Patrick Williams...

To make it easier for servers to refill water glasses at Union Square Cafe in New York City, guests get a glass with a red stripe if they order sparkling water and a plain glass if they request still ...

When convenience retailer Lou Perrine’s Gas & Groceries purchased a new site, its marketing leader Anthony Perrine went live on Facebook to show fans a “before” look that will be balanced wit...