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Even a seemingly harmless slightly wobbly table an leave a bad taste in the guest’s mouth—no matter how good the meal is.

The latest flurry of restaurant marketing tactics feel remarkably similar to what other concepts and segments have been doing successfully for some time.

The latest software is helping operators track food safety's moving target.

Operators say the right kitchen display system can streamline order fulfillment and costs.

As wood-fire cooking gains traction, these six lessons learned could help keep your operation smokin’.

New-age kitchen gadgets shave time off guest interactions.

Restaurant Business breaks down the plans for kiosk implementation at top chains and checks in with other concepts that already use kiosks, including Panera, to see how the technology is working for them.

While the industry may be slow to adopt ultra high-tech advances such as robots, there's innovation happening on the equipment front, with suppliers trying to make running a restaurant easier.

Increasingly, operators are turning to real-life test kitchen units and their own customers for help in evaluating the innovations they’re considering.

The Pei Wei kitchen takes menu testing out of its headquarters and into guests’ hands, reducing corporate bias, says Clay Dover, CMO of the P.F. Chang’s offshoot.