leadership

If you don't know who Norman Brinker was, hit the play button

By Peter Romeo on Jul. 11, 2023

Restaurant Rewind: He was as much of a god to the business as Ray Kroc, though a lot more recently. Here's why the industry should not forget such an inspirational, successful and fascinating character.

Leadership

EzCater hires former Lyft exec Ashwin Raj as CEO

By Joe Guszkowski on Jul. 11, 2023

Raj will replace Stefania Mallett, who is stepping down. She co-founded the online catering marketplace in 2007.

Leadership

Dorothy Zehnder of the Bavarian Inn in Frankenmuth dies at 101

By Peter Romeo on Jul. 10, 2023

She had worked in the business for 85 years, most of them spent at the 900,000-meals-a-year landmark.

Leadership

Papa Johns and Golden Corral name new executives

By Reyna Estrada on Jul. 07, 2023

Executive Summary: A roundup of high-level hirings and promotions in the restaurant business includes changes for Smalls Sliders.

Leadership

Velvet Taco and Mr Brews Taphouse name new executives

By Reyna Estrada and Lisa Jennings on Jun. 30, 2023

Executive Summary: A roundup of high-level hirings and promotions in the restaurant business includes changes for Noodles & Company and Taco Bell.

Operations

Smokey Bones to trim menu, sharpen service under new president

By Joe Guszkowski on Jun. 29, 2023

As COO, Hal Lawlor helped the barbecue chain return to its roots. Now, his target is guest satisfaction. "That elevated expectation is back," he said.

Operations

New CEO of Krystal, Logan's looks to get brands back on track

By Joe Guszkowski on Jun. 28, 2023

Josh Kern is working to eliminate distractions and focus on the basics at SPB Hospitality's 16 restaurant brands.

Consumer Trends

Why every restaurateur should remember Joe Baum

By Peter Romeo on Jun. 27, 2023

Restaurant Rewind: His touch is evident throughout the business, from putting a sparkler in a guest's birthday cake to proving themed restaurants would appeal even to an upscale clientele.

Leadership