operations

cheesecake factory exterior
The event is now being described as more of a prank than an attack.
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How easy is it to run afoul of wage and hour laws--and get caught? Ask someone in Austin, Texas.

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Some restaurant operators feel that the scheduling legislation unfolding in Seattle, New York and Oregon could change what draws employers and employees to the industry, threatening its vitality.
eatsa virtual food
The frictionless-service model was selected as Restaurant Business' 2016 Tech Accelerator of the Year.
restaurant technology

Speculation about the next big thing was rampant among 900 attendees of FSTEC, the industry's annual re-up on technology trends.

woman paperwork binders

Fewer trees may be dying because of the shift to digitized communications, but Gmail, iPhones and the e-like haven’t spared restaurant C-suites from paper-based problems, as this week attests. Here’s a sampling of how dead-tree technology continues to vex the industry.

Over four days and almost three dozen general and breakout sessions, attendees of the Restaurant Leadership Conference were treated to experiences and insights that extended far beyond business. But...

boston market employee interaction

The restaurant industry has devoted much time and effort to moving traditional HR procedures online, making workflow more efficient. But many sitting in the C-suite have found that, when soliciting...

danny meyer

As CEO of Union Square Hospitality Group, arguably the most respected and successful group of fine-dining restaurants in the country, and now chairman of Shake Shack, the publicly owned string of...

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