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Technology

Consumers say Chipotle has the best online ordering experience

 By Joe Guszkowski on Jul. 13, 2021

Panda Express and Subway came in second and third, respectively, in a survey of 2,000 diners by researcher Ipsos.

Technology

Tech roundup: Why robot delivery is going to college

 By Joe Guszkowski on Jul. 12, 2021

There's a reason bots are popping up on campus. Plus, another restaurant group starts taking bitcoin, Ritual buys a contact tracing company and more.

Technology

Grubhub guarantees lowest price, on-time delivery

By Joe Guszkowski on Jul. 12, 2021

The Grubhub Guarantee program will give customers in-app credit if a delivery is late or if they find a lower price on another app.

Marketing

McDonald’s has big hopes for its loyalty program

By Jonathan Maze on Jul. 08, 2021

The burger giant, which takes MyMcDonald’s Rewards national today, is already seeing people sign up for the program.

Technology

3 best practices for planning a post-pandemic technology strategy

Sponsored content from our partner Infor on Jul. 07, 2021

Here are three best practices for foodservice operators looking to find best-fit solutions for their businesses.

Technology

Grubhub to offer robot delivery on college campuses

By Joe Guszkowski on Jul. 07, 2021

The company is partnering with Russia-based Yandex to deliver food using autonomous rovers.

Technology

Papa John’s loyalty program hits rare territory

By Jonathan Maze on Jul. 06, 2021

Papa Rewards has 20 million members. The program has helped the chain generate strong sales through the pandemic.

Financing

McDonald’s cuts a deal with its franchisees over technology fees

By Jonathan Maze on Jul. 01, 2021

The company reduced a one-time charge by more than 60%. The dispute over the fees had caused a massive rift with its operators.

Emerging Brands

Inside the emerging world of home-based restaurants

By Joe Guszkowski on Jul. 01, 2021

Forget ghost kitchens. Some chefs are skirting the industry entirely to serve food out of their houses.

Technology

Tech roundup: Dine-in and takeout aren't eating each other

By Joe Guszkowski on Jul. 01, 2021

Recent weeks have provided more evidence that the two channels can coexist. Also, Slice adds new tools for pizzerias and Resy ups its perks for some Amex users.

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