technology

McDonald’s faces lawsuit over its voice recognition technology

By Jonathan Maze on Jun. 07, 2021

The lawsuit says the company is violating Illinois law by not seeking customers’ approval before using collecting voiceprint biometrics.

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Financing

At McDonald’s, some technologies fly while others crawl

By Jonathan Maze on Jun. 04, 2021

Dynamic Yield was implemented quickly but its results haven’t lived up to massive expectations, while labor-saving efforts are “not ready for prime time.”

Technology

DoorDash taps Stephanie Izard as first chief restaurant advisor

By Joe Guszkowski on May 27, 2021

The chef and owner of Girl & The Goat will serve as a voice for the industry within the company, which said it wants an "unfiltered view" from independents.

Emerging Brands

Arthur Treacher's is back—and this time, it's virtual

By Joe Guszkowski on May 27, 2021

Nathan's Famous is dusting off the fish and chips concept with an updated menu for delivery only.

Technology

SpotOn raises $125M for its all-in-one restaurant software platform

By Joe Guszkowski on May 26, 2021

The funding led by large tech investor Andreessen Horowitz marks the growing company as a major player.

Technology

7shifts raises $21.5M in round led by Danny Meyer

By Joe Guszkowski on May 25, 2021

The workforce management platform has been adding restaurants at a record clip coming out of the pandemic.

Technology

Sharebite raises $15M to grow workplace food ordering platform

By Joe Guszkowski on May 25, 2021

The company facilitates group orders for large companies including WeWork, Coinbase and many top banks and law firms.

Technology

Tech roundup: Noodles & Company opens a ghost kitchen

By Joe Guszkowski on May 24, 2021

The CloudKitchens outpost will help it reach more customers in Chicago. Plus, Franklin Junction names a CEO, Yelp adds a new feature for LGBTQ-owned restaurants, and more.

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Technology