A proposal to allow tip sharing between front- and back-of-house employees has touched off a firestorm. Here is what the two sides are saying about the plan, which is awaiting action from the Department of Labor.
Public comments on a proposal to allow tips to be shared with back-of-house staff have been plentiful and negative. There are also allegations the Department of Labor hid a damning projection of the rule change's impact on servers' income.
How are restaurants trying to sway consumers who are shorter on time than they are on dollars? Recent days provided head-turning examples and insights. Spoiler alert: Not all approaches are worth copying.