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Operations

On The Border tries a back-to-the-future approach

The casual chain hopes to kindle some nostalgia among its fans, at least initially, as it works toward a comeback.

Financing

Pandemic challenges behind them, restaurant chains push unit growth

More concepts are hoping they can translate improving sales to strong unit growth, either themselves or with franchisees.

Sweetened unemployment benefits are seen as the main reason by far for the industry’s recruitment challenges.

A union-affiliated survey of industry employees found that 53% intend to leave their restaurant jobs, most likely because of wages.

The CDC has cleared the way for a quicker return to normal for the business. What's missing is a way of verifying which customers are vaccinated. Why shouldn't restaurants remedy that lack themselves?

Sweetgreen is the latest chain reportedly considering an initial public offering. Dutch Bros and Torchy’s are both considering a similar move and Krispy Kreme has already filed, says RB’s The Bottom Line.

"We're pretty much bound to piss off someone," one Seattle operator said, mulling whether her establishments should still require masks.

The segment's strong April is attributed to both short-term and long-term factors, with plenty of uncertainty sprinkled in.

Many of the sandwich chain’s operators are simply waiting for their leases to end so they can walk away, some operators say. RB’s The Bottom Line examines why.

The fast casual, which did the majority of its business in-restaurant before the pandemic, is navigating the new reality amid a tight labor market.

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