In her position, Miller oversees all marketing and operational functions of the organization.
A native of Boston, Miller holds a Bachelor's degree in Chinese and Asian studies from Harvard University and a Master's degree in higher education administration from Boston College. Her interest in marketing emerged upon moving to Shanghai to teach English in 1991, when multinational companies were just beginning to make a return to the China market after Tiananmen Square crackdown. Miller worked with McCann-Erickson as a consultant on market entry strategies for global brands and ran focus groups in Chinese. She eventually served as group account director for Pepsi-Co's Asia Pacific division and as international marketing director for Reebok/Rockport International.
While running her own marketing company here, Miller was introduced to the work of MFHA. After having spent so many years abroad, she became intrigued by the opportunity to learn more about multiculturalism within her own country. She joined MFHA as marketing director in 2004, and was entrusted with organizing MFHA's leadership conference that year. Miller is fluent in French, Mandarin and Spanish.