SEIU to petition FTC for probe into franchisors’ practices

The Service Employees International Union said Monday that it would petition the Federal Trade Commission to look into alleged abusive practices by prominent franchisors, including McDonald’s and 7-Eleven.

In its petition filed with the FTC Monday, the SEIU highlighted five U.S. franchisor behaviors it deemed “particularly harmful” among 14 of the nation’s largest franchise systems. Those practices include: unfair termination or nonrenewal of franchise agreements, misleading or incomplete financial performance information presented to potential franchisees, retaliation against independent franchisee organization members, unreasonable demands for capital expenditure and denial of franchisee requests to transfer or sell their business.  

McDonald’s franchisees have recently said that the company’s requirements for renovations and remodels have saddled them with sizable debt. In addition, many have complained about the company’s turnaround efforts, including the customizable Create Your Taste menu, for which equipment will reportedly cost between $120,000 and $160,000.

The SEIU is also currently supporting a three-year campaign to boost wages for fast-food and retail employees.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners