Technology

The latest news and trends in restaurant technology

With today’s heavy reliance on technology, especially among millennials, online ordering is becoming a must-have in nearly all segments. The challenge for restaurateurs is figuring out how to bring...

The feedback function of a restaurant app often is a large piece of the development work—figuring out how to make it easy for guests to engage with your brand. While apps and other high-tech tools...

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Shifts that started this year may redirect the industry for years to come.

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Restaurants are realizing they need to pay as much attention to technology as they traditionally have to such success factors as food and operations. Here are the developments that demanded that focus in the past year.

Cybercrime and data security are top of mind for both operators and consumers. So Texas Roadhouse was well ahead of the game when it went on the offense seven years ago. “We took a look at our whole...

This year, Olive Garden and others followed the lead of tabletop-tablet pioneers Applebee’s and Chili’s by adding the technology in hundreds of locations. Whether to have more flexibility for menu or...

The appeal of labor-scheduling software over rudimentary spreadsheets for restaurants is clear: Operators find that it saves time and headaches, and empowers both managers and employees to have more...

Despite expectations that the much-discussed shift in credit-card liability would be delayed, it is here. But that doesn’t mean restaurant operators have the new credit-card processing technologies...

As technology has diversified and expanded to touch every function of a restaurant company, so, too, have the questions, problems and opportunities. Restaurateurs weren’t bashful during FSTEC, the...

Draw 500 leaders in restaurant technology to a three-day mind meld and you’ll wonder why the industry chewed so long on certain questions about going digital. Comparing notes, attendees of FSTEC 2015...

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