The latest news and trends in restaurant technology

They’re numbers any CIO would envy: Taco Bell ’s app boasts 5.4 million downloads and 30% higher checks than in-store. Starbucks ’ app has 17 million users who spend three times more. But it takes a...

social media technology

Despite the hoards of startups promising to remake the restaurant business through technology, not all operators and consumers are dashing to hasten the transformation. Research from the National Restaurant Association paints a sometimes surprising picture of where we are in the adoption process.

Outback Steakhouse Key feature: Ease of use This app is all about convenience. The home screen is as simple as can be with just three choices: plan your visit, browse the menu and pay bill. To let...

Legal Sea Foods is the latest restaurant to bring legal action against a third-party delivery service for unauthorized use. The Boston-based company filed a $1 million lawsuit against DoorDash in...

table ordering

Finding the technology that works for your operation and getting buy-in from the CEO down to franchisees is no easy feat. Here’s what’s helped other operators successfully implement tech in their restaurants.

coffee smartphone restaurant technology

The techie theme that came out of this year’s Restaurant Leadership Conference: We’re not quite there yet. Despite the numerous solutions on the market today, operators still are struggling with what they really need and how to make it effective.

kelly sxsw

Are you plugged into the next-wave tech forces teed up to change your business? If not, read on.

The Sweetgreen fast-casual salad chain is eliminating cash payments in a select number of stores in the Philadelphia, Boston and Washington, D.C. areas, limiting patrons to credit cards or the...

Postmates bike food delivery

Convenience may be the primary attraction to delivery, yet research shows that getting a bargain is right up there, too. But what constitutes value? We found out by putting delivery services to a test.

restaurant delivery bag

The success of a delivery program doesn’t fall entirely on third-party services. It’s the operators who are preparing the food, wrapping it up and setting the prices. Here, RB judges packaging and food temperature.