Technology

The latest news and trends in restaurant technology

Legal Sea Foods is the latest restaurant to bring legal action against a third-party delivery service for unauthorized use. The Boston-based company filed a $1 million lawsuit against DoorDash in...

table ordering

Finding the technology that works for your operation and getting buy-in from the CEO down to franchisees is no easy feat. Here’s what’s helped other operators successfully implement tech in their restaurants.

coffee smartphone restaurant technology

The techie theme that came out of this year’s Restaurant Leadership Conference: We’re not quite there yet. Despite the numerous solutions on the market today, operators still are struggling with what they really need and how to make it effective.

kelly sxsw

Are you plugged into the next-wave tech forces teed up to change your business? If not, read on.

The Sweetgreen fast-casual salad chain is eliminating cash payments in a select number of stores in the Philadelphia, Boston and Washington, D.C. areas, limiting patrons to credit cards or the...

Postmates bike food delivery

Convenience may be the primary attraction to delivery, yet research shows that getting a bargain is right up there, too. But what constitutes value? We found out by putting delivery services to a test.

restaurant delivery bag

The success of a delivery program doesn’t fall entirely on third-party services. It’s the operators who are preparing the food, wrapping it up and setting the prices. Here, RB judges packaging and food temperature.

You know what sucks? Paying an astronomical fee for a service many restaurants would happily forego if consumers weren’t voting for it with their dollars. First it was that profit-eating must-have of...

Panera 2.0

A look back at Panera's 2.0 model. Will it be enough to restore its reputation as an industry innovator once again?

With today’s heavy reliance on technology, especially among millennials, online ordering is becoming a must-have in nearly all segments. The challenge for restaurateurs is figuring out how to bring...

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