Peter Romeo's Reality Check

News and Peter Romeo’s views on the business behind the restaurant business
Peter Romeo
Director of Digital Content
Winsight Media

Peter Romeo is director of digital content of the foodservice group of Winsight Media, with responsibility for the content of Restaurant Business and FoodService Director magazines,, and the Restaurant Leadership Conference. The multi-media job caps a 34-year career as a business journalist, including 28 years as a chain-restaurant specialist for such information channels as Nation’s Restaurant News, QSR magazine, and the website of the National Restaurant Association. Romeo’s columns during an earlier stint at Restaurant Business earned him two Jesse H. Neal Awards, business publishing’s equivalent of the Pulitzers. He graduated from New York University in 1979 with honors in history and journalism, and was inducted into Phi Beta Kappa. He resides in the New York City suburb of Port Washington with his wife, Holly Klokis; four rescued greyhounds; and four ne’er-do-well, slightly nervous cats.

Heightened competition is driving some operators to go farther than most peers would, sometimes with tragic results.

sheriff gun sketch

Bad things happen to restaurants when customers and managers take the law into their own hands.

restaurant kitchen cooks

Attendees likely came away with more than sore feet. Here are some of the takeaways that might have knocked their fedoras off.

tip jar square

A new survey finds almost half of full-service restaurants have quietly either dropped tipping or decided they'll make the switch.

pigs farm

Knee-jerk reactions, all decidedly inadvisable for a service business, trumped sound judgment in spectacular fashion within the restaurant industry. Critics were skewered, insults were hurled and pig's blood was spilled.

Restaurateurs already fill more roles than most Broadway plays boast, including marketer, employer, menu maker, coach. How can they add “tech savant” to the resume?
coffee marijuana pot weed

Such innovations as airborne drink chillers and meat-infused pastries have us wondering if some menu makers were researching the latest bets on cannabis menus.

business woman restaurant thinking square

Employees and customers prove that the opportunity to vex restaurateurs is a limitless vista.