Peter Romeo's Reality Check
Blame it on the summer heat. The behavior of some customers and employees sunk to considerable depths this week. Even a robber couldn't stick to his mission.
With labor expenses set to soar, industry newcomers are showing the industry how to put robots to work. Meanwhile, Taco Bell is testing a way to replace humans with tech. Here's a roundup from the edge of automation.
When tempers run high over matters as diverse as boys seeing what they perhaps shouldn't and who'll be playing with Steph Curry, nightmares erupt for restaurants. And don't even mention condiment controversies. Here are five examples that prove the point.
A management practice as old as the restaurant industry itself came under attack by government this week, and that's not the only convention of the business that seemed headed for a change.