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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 7
Food

Chipotle tests Mexican Cauliflower Rice

The low-carb rice, which follows the burrito chain’s run of Cilantro-Lime Cauliflower Rice last year, mimics the flavor and color of the popular side dish.

Marketing

More chains should let customers skip the Father’s Day marketing

Marketing Bites: A small number of companies are getting in on opt-out emails, Chipotle travels back to 1993 and more marketing news of the week.

Operations

Chipotle brings its rewards program to Canada as it looks to build business there

The burrito chain currently has 28 Canadian locations and said there is much opportunity for growth in the country.

Leadership

Jeni’s Splendid Ice Creams is looking for a CEO

John Lowe, who has been with artisanal ice cream chain for 13 years, said he intends to step away once his replacement is found.

Financing

Canadian fast-food chain Mary Brown’s Chicken acquires Fat Bastard Burrito Co.

The acquisition will create one of the country’s largest privately held quick-service companies, parent MB International Brands said.

Emerging Brands

José Andrés finally gets a restaurant in a former Trump-owned D.C. building

The Nobel Prize-nominated chef and the former president waged a legal battle over a restaurant in the Old Post Office building, after Trump made disparaging comments about immigrants.

Marketing

Asheville’s Chai Pani named best restaurant at 2022 James Beard Awards

Mashama Bailey was named Outstanding Chef and Owamni won Best New Restaurant at the first independent restaurant awards since 2019, following two years of re-invention for the industry at the awards program.

Operations

Inside Panera’s to-go store strategy

One month after opening its first digital-only, seat-less restaurant, the all-day bakery-café chain reports “very promising” results and is making plans to open more around the country.

Leadership

Zaxby’s adds Patrick Schwing as CMO

Schwing comes to the chicken finger chain from the top marketing post at Arby’s. His hiring caps a time of transformation in Zaxby’s C-suite.

Beverage

Chipotle adds its first seasonal beverage

The burrito chain, seeking to boost in-restaurant ticket sizes, is adding Watermelon Limeade for a limited time.

Operations

Panera opens a pick-up-only store

The first Panera To Go, which opened on Chicago’s North Side last month, has no dining room. Two more digital-only locations are planned to open this year, the bakery-café chain said.

Operations

Starbucks rethinks its bathroom policy

In 2018, following a widely publicized racist incident in one of its stores, the coffee giant opened its restrooms to all. But interim CEO Howard Schlutz says a mental health crisis is putting that policy (and worker safety) in jeopardy.

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