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Jonathan Deutsch, Ph.D.

Articles by
Jonathan Deutsch, Ph.D.

Page 30

How to estimate competitors' revenues

When drafting a business plan for a restaurant, what's the best way to estimate the gross revenues of your competition? Advice Guy shares some tips.

Employment-verification

Is it legal to share employment verification information concerning present or former employees without their consent? Advice Guy

How to stop guests from bringing outside food and drinks

How do you handle people who bring in their own food or drinks to eat with friends? Advice Guy explains how guests can and should be trained to be good customers.

Facial-hair expectations

Can a restaurant make a bartender, who also handles food, shave his beard? Advice Guy combs through the grooming rules and expectations.

Handling employees obviously looking for other jobs

A member of your staff is upfront about wanting a job elsewhere. What do you do? Advice Guy has some suggestions.

Dealing with stinky staff

A server's body odor can ruin a dining experience, since taste is affected by smell. Advice Guy explains how to enforce personal-hygiene standards among your staff.

Volunteering for unpaid prep work

Should workers be allowed to come in before their shift to prep for service? Or should they only be allowed in the kitchen when they're on the clock? Advice Guy weighs in.

Bar vs. dining-room seating

Should the bar be considered a section and be included in the table rotation? Or should guests only be seated at the bar if they ask to sit there? Advice Guy clarifies the issue.

How to handle guests at closing time

If a guest comes in shortly before closing time and insists on being seated, are you obligated to serve them? Advice Guy explains how to manage customer expectations.

Taking responsibility for drink misorders

When a customer orders a glass of wine or cocktail, takes a drink, then says they don’t like it, who's responsible? Advice Guy clarifies the issue.

Charging servers for their mistakes

It's not an uncommon practice to charge servers for their mistakes—but that doesn’t mean it’s legal. Or that a mistake is a mistake. The answer, frustratingly, depends on the state and the exact nature of the problem. Advice Guy explains.

Calculating administration expenses

Since you asked a few weeks ago about organizing profit and loss statements, additional accounting questions have poured in. In response, Advice Guy details his ideal formula for calculating administration costs. 

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