Jonathan Maze

Editor-in-Chief

Articles by
Jonathan Maze

Page 65
Leadership

Starbucks' new CEO vows to work monthly inside the chain's coffee shops

Laxman Narasimhan, who took over for Howard Schultz this week, promised to work a half-day shift as a barista inside one of its coffee shops each month "to keep us close to the culture and our customers."

Technology

McDonald's will start preparing orders before customers arrive

The fast-food burger giant is adding new functionality on mobile orders that uses geofencing technology to help teams start orders while customers are on their way.

The Bottom Line: Margins took a hit last year and inflation remains a concern. But a new survey says most franchise operators are optimistic. Here’s why.

The Seattle-based coffee giant is debuting its Oleato line in select Starbucks Reserve Roasteries on Thursday and then additional locations in Seattle and Los Angeles on Monday. Consumers remain skeptical.

Ann Gugino, whom the quick-service pizza chain hired in 2020, resigned as chief financial officer this week. The company said that it is searching for a replacement.

A Deeper Dive: This week’s podcast focuses on tipping from the view of the restaurant employee, and why they like them at both full-service and limited-service restaurants.

The roast beef sandwich chain said that the former Yum Brands executive would take over the top spot in April.

The company reimburses its executives for their purchases of Domino’s food, which gives us some insight into their pizza-buying habits. CEO Russ Weiner bought $7,000 worth of pizzas last year.

The Bottom Line: CEO Russell Weiner bought more than $1 million in stock earlier this month. But reversing the stock price’s recent slump will take a lot more.

The fast-casual bowl chain has been one of the country’s fastest-growing restaurant concepts in recent years. And now it has a potential new funding source for its franchisees.

The coffee chain said that its CEO-in-waiting took over the permanent position on Monday for Howard Schultz, who takes a spot on the company’s board.

Rice Enterprises, a longtime operator out of the Pittsburgh area, filed for Chapter 11 bankruptcy less than two years after it was sued over the rape of a 14-year-old employee by one of its managers.

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