Chick-fil-A

More eating time at the airport

Heightened security and countless flight delays mean more time spent at the airport. Add in meal-less flights and you have a lot of hungry travelers.

The Week in Ideas, October 22, 2012

This week: Chick-fil-A has a poor choice of words for a party tray promotion. Nutella gets mad at a burrito chain. A Manhattan restaurant embraces Instagram. And others continue to wrestle with cell-phone bans.

The struggling chain is exiting the market as part of a revitalization effort.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

The limited-service chicken category overall increased total sales by 8% to $22.2 billion and grew units by 4% to 14,166.

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