Firehouse Subs

The sandwich category increased sales by 2.9% and units by 0.3%, despite category heavyweight Subway's 1.7% sales decline and 1.3% unit decline. Newk's Eatery, Jersey Mike's Subs, Pret a Manger and...

mobile apple pay
The ranks of restaurants refusing to accept bills and coins is steadily growing, with both one-offs and chain giants testing new ways of speeding service.

Consumers expect food from the drive-thru to be just as tasty and fresh as food eaten in the restaurant. Packaging is key to delivering on that expectation. And roughly two-fifths of consumers use...

As more fast-casual concepts see the volume benefits of a drive-thru, finding the right locations may get trickier. For a fast casual to compete on speed with quick service, it needs to invest in a...

fast food signs
A new ranking finds plenty of familiar names toward the top of the list.

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand. A few...

Restaurant trends change year to year, but one thing remains consistent: Service and hospitality are crucial to consumers. And there’s data to back it up. All five of the top chains in our fourth...

Until recently, consumers considered Chipotle one of the most trusted limited-service restaurant brands. After its food safety incidents, Chipotle now scores in the bottom six for brand trust. Source...

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the...

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