delivery

Potential sales mix for delivery: 40%, study finds

By Peter Romeo on Aug. 16, 2017

And most of the increased business should be incremental, with no loss by traditional leaders like pizza chains.

Operations

Shake Shack makes a big delivery push

By Jonathan Maze on Dec. 11, 2017

A deal with Postmates gives the chain’s customers free delivery this week.

Financing

Burger King and Popeyes are testing delivery

By Jonathan Maze on Apr. 24, 2018

Both brands have the service in “hundreds” of restaurants and plan to expand it quickly.

Communication

By Bill Main on Jun. 03, 1999

High technology has given us e-mail, voice mail, cell phones, answering machines, pagers, car phones, and digital everything. But we don't seem to be communicating any better.

ID NEWS: Ahold's Moberg lays out strategy to recoup USF profitability

By Restaurant Business Staff on Nov. 07, 2003

ZAANDAM, The Netherlands. - The head of Royal Ahold announced here a three-prong effort that will include changing customers and products in order to reverse...

Now you see it

By Restaurant Business Staff on Aug. 15, 2005

Wouldn’t it be great if you could define “good service” in just a few words? Dream on. Still, a lot can be learned from the attempt.

Training - Not Just a Value-Added Service

By Restaurant Business Staff on Mar. 29, 2006

The 10 Myths of Deploying e-LearningMyth #1: It is too expensive This is simply not true. An accounting of the expenses related to classroom training such as...

Pandemic Flu– It’s not about the Sky Falling

By Restaurant Business Staff on May 25, 2007

“It’s not a matter of if, but when,” the experts said in their presentations at the pandemic workshop at this year’s National Restaurant Show here...

American Foodservice Records Double-digit Growth

By Restaurant Business Staff on Jan. 13, 2009

Asked how they did it despite record high food and fuel costs, and an economic slump that dramatically reduced restaurant traffic and sales, president Roger...

Consumers are expanding their definition of fast food, reports Technomic

By Restaurant Business Staff on Jan. 14, 2010

CHICAGO (January 13, 2010 - Business Wire)—Consumers’ perception of fast food is no longer confined toquick-service, drive-thru restaurants and...

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