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Technology

DoorDash taps Stephanie Izard as first chief restaurant advisor

 By Joe Guszkowski on May 27, 2021

The chef and owner of Girl & The Goat will serve as a voice for the industry within the company, which said it wants an "unfiltered view" from independents.

Technology

Can ghost kitchens be good neighbors?

 By Joe Guszkowski on May 20, 2021

Delivery-focused kitchens are encountering roadblocks in some places and cooperation in others as cities try to manage their impact on the community.

Emerging Brands

IHOP readjusts its fast-casual strategy for a post-pandemic world

By Peter Romeo on May 19, 2021

The family dining chain originally targeted urban areas for its Flip'd concept but is now expanding that to include the suburbs.

Operations

Texas votes for controls and requirements on third-party delivery services

By Peter Romeo on May 19, 2021

The provisions of the approved legislation include a measure requiring the services to set up a complaint process for disgruntled customers.

Technology

NASCAR launches a virtual restaurant brand

By Joe Guszkowski on May 18, 2021

NASCAR Refuel, created in partnership with Virtual Dining Concepts, will offer a menu of racetrack favorites aimed at stock car fans.

Technology

Tech roundup: C3 makes next move with digital food halls

By Joe Guszkowski on May 17, 2021

The growing ghost kitchen company also hired more than 20 new leaders. Plus, Salted raised $9 million for its healthy virtual brands and BentoBox added three people to its C-suite.

Technology

Frequent users helped DoorDash weather reopening trends

By Joe Guszkowski on May 14, 2021

DashPass subscribers are ordering delivery more often than ever, even as dine-in returns, executives said.

Technology

NYC bill would require delivery companies to share data with restaurants

By Joe Guszkowski on May 14, 2021

That data would include names, email addresses and other information restaurants covet for marketing purposes. Delivery companies said it would violate consumer privacy.

Consumer Trends

Casual dining roars back, but will the upswing continue?

By Peter Romeo on May 13, 2021

The segment's strong April is attributed to both short-term and long-term factors, with plenty of uncertainty sprinkled in.

Technology

Grubhub unveils first-party ordering platform for independent restaurants

By Joe Guszkowski on May 11, 2021

Grubhub Direct will allow restaurants to create their own websites and gather customer data while paying lower fees.

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