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Leadership

Wingstop names its first chief people officer

 By Heather Lalley on Dec. 16, 2021

Donnie Upshaw, who had served as SVP of people for the fast-casual wing chain, was elevated into the new post to oversee culture and talent management for the brand.

Leadership

Friendly's parent hires Carissa DeSantis as chief technology officer

 By Joe Guszkowski on Dec. 15, 2021

The former Dickey's CIO will oversee tech at Jamco brands including Friendly's, Red Mango and Red Brick Pizza.

Leadership

Famous Toastery hires Michael Mabry as president

By Joe Guszkowski on Dec. 15, 2021

The restaurant veteran will help steer the breakfast-and-lunch chain toward 2X unit growth by 2024.

Leadership

Dave & Buster’s hires a CFO

By Heather Lalley on Dec. 15, 2021

Michael Quartieri comes to the food-and-games chain from LiveOne, a global audio and video platform. He replaces Scott Bowman.

Leadership

What you didn't learn if you missed the 2021 Restaurant Leadership Conference

By Restaurant Business Staff on Dec. 10, 2021

The three-day event proved a lively exchange of ideas, fueled in part by a pent-up demand to network on common challenges and opportunities.

Leadership

6 things restaurant operators could learn from Shaq

By Heather Lalley on Dec. 09, 2021

Basketball Hall of Famer Shaquille O’Neal, an entrepreneur with interests in several chains, shared some wisdom (and several surprises) with the crowd at Restaurant Leadership Conference Wednesday.

Leadership

6 takeaways from the autobiography of Texas Roadhouse founder Kent Taylor

By Peter Romeo on Dec. 09, 2021

The book, published six months after his death, abounds in anecdotes that illustrate the chain leader's singular style. Here's a sampling.

Leadership

RBI's José Cil airs the approach that earned him RB's Restaurant Leader of the Year award

By Peter Romeo on Dec. 08, 2021

The CEO of Burger King and Popeyes' parent company told attendees of the Restaurant Leadership Conference that he sees his job as setting a bold mission and building the team to achieve it.

Leadership

Winsight launches an educational and networking program to diversify the C-suite

By Heather Lalley on Dec. 08, 2021

The Restaurant Leadership Development program, which will take place next April at the Restaurant Leadership Conference, aims to build a new class of industry leaders.

Leadership

How will Texas Roadhouse change under CEO Jerry Morgan?

By Joe Guszkowski on Dec. 08, 2021

Kent Taylor’s hand-picked successor says he won’t tinker too much with the late founder’s brainchild, but at least one modern innovation could be in the works.

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