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tipping

Workforce

Washington, D.C., votes to end its tip credit

 By Peter Romeo on Jun. 20, 2018

The portion of servers’ wages paid by restaurant employers will rise to $15 an hour.

Financing

Is tipping at the tipping point?

 By Scott Hume on Oct. 18, 2016

It’s been about a year since Union Square Hospitality Group’s President and CEO Danny Meyer started implementing his no-tipping policy as a new mode of compensation.

8 trends that shaped the restaurant industry this year

By Kelsey Squire on Dec. 26, 2016

A look at the burger wars, no-tipping tests and sales slumps 2016 ushered in.

Operations

This week’s 5 head-spinning moments: No-no’s and backtracks

By Peter Romeo on Jun. 02, 2017

Wondering what peers are doing about fidget spinners, tipping and customer anxiety? Here are some of the more arresting approaches.

Operations

This week’s 4 head-spinning moments: Moving the public

By Peter Romeo on Jul. 21, 2017

How are restaurants trying to sway consumers who are shorter on time than they are on dollars? Recent days provided head-turning examples and insights. Spoiler alert: Not all approaches are worth copying.

Danny Meyer set to eliminate tipping

By Peter Romeo on Oct. 14, 2015

Under a new program called Hospitality Included, all 13 of Union Square Hospitality Group’s full-service restaurants will adopt a new compensation system.

Operations

Tip pooling gets an OK from DOL

By Peter Romeo on Dec. 04, 2017

The Trump administration has proposed the practice be allowed again as a way of equalizing front- and back-of-house pay, a reversal of the 2011 prohibition.

New Yorkers want to keep tipping, study finds

By Bianca N. Herron on Nov. 04, 2015

Here’s why they think eliminating tipping is a bad idea.

Workforce

Tip pooling plan runs into a buzzsaw of public outrage

By Peter Romeo on Feb. 05, 2018

Public comments on a proposal to allow tips to be shared with back-of-house staff have been plentiful and negative. There are also allegations the Department of Labor hid a damning projection of the rule change's impact on servers' income.

David Chang tries no tipping

By Restaurant Business Staff on Jan. 12, 2016

The restaurateur says he wants to pay staff at his new Momofuku Nishi concept a “living wage.”

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