Family Dining

Food

Menu Snapshot: Fresh to Order

“When we design food, it’s not just about how it looks and tastes and smells, it’s also about how it feels on your palate.”

The week’s 5 head-spinning moments: Servers under siege

Many industry savants see service as the area where restaurants can distinguish themselves. Then why are so many trying to cut server-customer interaction?

The restaurant industry took a slapping this week, at times from its own hand.

Employee development and community involvement are key to success in the inner city, operators say. Hear more best practices from the panelists at the Multicultural Foodservice and Hospitality Alliance Operators' Conference this week.

The slow times echo a familiar story for many restaurants. But the solutions don’t lie only in discounting, and they needn’t be high-tech.

Despite rising rents and the announcements of some high-profile restaurant closures, the restaurant industry in New York City remains strong. That's especially true for independent restaurants, as our Top 100 Independents ranking illustrates. Indeed, 29 of the Top 100 restaurants are located in the Big Apple.

Much of the public buzz around tablets refers to front-of-house applications, whether in the hands of a server taking orders or atop a table, loaded with games and self-ordering capabilities for guests.

Leadership was a particularly strong factor in distinguishing winners from losers in the restaurant business this year.

Operators are making sure business cards, coasters, stickers and other printed materials speak for the brand once they go out the door.

Three-fifths of consumers now believe restaurants can offer food that is both healthful and tasty, reports Chicago research company Technomic.

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