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Fast Casual

Leadership

Kelly Baltes named CEO of Steele Brands

 By Lisa Jennings on Nov. 07, 2022

The former Maggiano's president will helm the growing parent of Crisp & Green and Stalk & Spade as it adds a third brand called Paco & Lime.

Financing

Central business districts and airports are back for Potbelly

 By Lisa Jennings on Nov. 04, 2022

Growth in catering also helped the fast-casual chain reach record average unit volumes in the third quarter.

Leadership

Farmer Boys names Joseph Ortiz president, COO

By Peter Romeo on Nov. 03, 2022

He succeeds Dave Wetzel, who is retiring after a 37-year career in the restaurant business.

Financing

Guest satisfaction high at Portillo’s despite menu price hikes

By Lisa Jennings on Nov. 03, 2022

President and CEO Michael Osanloo said its pricing strategy of lagging behind competitors is working.

Financing

Office workers are coming back to urban Shake Shacks but staffing challenges are hurting units in the suburbs

By Lisa Jennings on Nov. 03, 2022

Despite wage increases and tipping that has increased starting pay to about $20 per hour, the chain is struggling to staff up.

Financing

The fast-casual sector is dead, or maybe it isn’t

By Jonathan Maze on Nov. 02, 2022

A Deeper Dive: This week’s episode of the Restaurant Business podcast features a discussion on the blurring lines between quick service and fast casual.

Technology

Wow Bao unveils plans to plant flag in the metaverse

By Lisa Jennings on Nov. 02, 2022

The technology is still evolving and consumer interest may vary, but CEO Geoff Alexander wants to put the mostly virtual fast-casual brand on the meta map.

Leadership

Tijuana Flats names Joe Christina CEO

By Jonathan Maze on Oct. 31, 2022

The Orlando-based chain hired the former Church’s Texas Chicken executive to lead its growth and expand franchise development.

Financing

Raising Cane's outperforms Chick-fil-A on one key metric

By Jonathan Maze on Oct. 31, 2022

The Bottom Line: The fast-casual chain generates nearly $5 million in sales per unit selling chicken fingers. But that’s not the most impressive thing about it.

Workforce

Chipotle crew member in Kansas files unfair labor practice allegations with NLRB amid union organizing effort

By Lisa Jennings on Oct. 31, 2022

The complaint is one of 14 open cases filed in 2022 before the NLRB citing efforts to thwart union activity. So far one Chipotle in Michigan has voted to unionize. Will Kansas be next?

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