Continue to Site >>>

Quick Service

Technology

Wendy's is working with Google to test an AI-powered drive-thru

 By Jonathan Maze on May 09, 2023

The fast-food burger chain will start testing the use of Google Cloud’s artificial intelligence technology at company locations in Columbus, Ohio, starting this June.

Financing

Facing growing pains and weak sales, Dutch Bros looks for traffic

 By Jonathan Maze on May 09, 2023

As its sales lag competitors, the growing drive-thru beverage chain is working to build sales, and traffic, behind new Company President Christine Barone.

Food

Burger King goes Hollywood with launch of 'Spider-Verse' Whopper on a red bun

By Patricia Cobe on May 08, 2023

The limited-time promotion ties into the movie release of Spider-Man Across the Spider-Verse, coming to theaters in June.

Financing

Just 10 chains account for more than 25% of restaurant sales

By Jonathan Maze on May 08, 2023

The Bottom Line: McDonald’s, Starbucks, Chick-fil-A, Taco Bell, Wendy’s, Dunkin’, Burger King, Subway, Domino’s and Chipotle have all grown more dominant since the pandemic.

Financing

Did the operating environment push franchisees into bankruptcy? Sort of

By Jonathan Maze on May 05, 2023

The Bottom Line: Soaring food and labor costs made it a lot more difficult for restaurants to generate a profit last year. But both Hardee’s and Burger King had long-term problems that played a bigger role in those bankruptcy filings.

Financing

Popeyes is taking a 'hard look' at its kitchen operations

By Jonathan Maze on May 04, 2023

The fast-food chicken chain is looking to improve operations after new products have added complexity in recent years. And it is looking to its international operators for inspiration.

Technology

Chick-fil-A will soon time your mobile orders

By Jonathan Maze on May 04, 2023

The fast-food chicken sandwich chain is upgrading its mobile app with geolocation services to better time customers' mobile orders. It will also give customers wait times.

Financing

Papa Johns wants to help its franchisees open more locations

By Jonathan Maze on May 04, 2023

The pizza chain will help franchisees with construction services in a bid to spur more growth, saying its unit economics warrant a better pace of development.

Technology

Hardee's and Carl's Jr. to add voicebots to drive-thrus

By Joe Guszkowski on May 04, 2023

The burger brands are taking the technology from Presto nationwide after tests showed a significant revenue boost.

Financing

A huge Hardee's franchisee declares bankruptcy and closes 39 restaurants

By Jonathan Maze on May 04, 2023

Summit Restaurant Holdings, which once operated 145 Hardee’s restaurants in Alabama, Florida, Georgia, South Carolina, Kansas, Missouri, Montana and Wyoming, plans to seek a buyer.

  • Page 17