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Technology

A kitchen tool inspired by video games has restaurants going 'apeshit'

 By Joe Guszkowski on Feb. 09, 2023

Tech Check: The Perfect Co. gamified the back of house to make workers more efficient. Restaurants are lining up to try it.

Financing

How is the economy affecting restaurants? It's complicated

 By Jonathan Maze on Feb. 08, 2023

The Bottom Line: There is a sense that low-income consumers are changing their spending at fast-food restaurants and focusing more on value. But the impact appears limited, at least so far.

Financing

Franchisee fear, anger mount as McDonald's intensifies inspections

By Jonathan Maze on Feb. 07, 2023

Operators say their profits are down, despite strong sales, due to soaring food costs and discounts on the mobile app. That, plus tough new standards and more frequent inspections, are contributing to an environment some call “toxic.”

Leadership

Former Wendy's exec named CFO of Little Caesars Pizza

By Lisa Jennings on Feb. 06, 2023

Leigh Burnside served previously as CFO or Wendy's U.S. She replaces Darrell Snygg, who is retiring.

Food

Domino’s loads up tots with pizza toppings to fuel Super Bowl fans

By Patricia Cobe on Feb. 06, 2023

Customers can order up Domino’s Loaded Tots along with their gameday pizzas on Sunday.

Operations

Focus Brands tops $3.9B in systemwide sales

By Lisa Jennings on Feb. 03, 2023

Fiscal 2022 was a good year for the multi-brand franchisor, which highlighted the "power of the portfolio" and plans to double down on co-branding.

Financing

Subway wants the world to eat a lot more sandwiches

By Jonathan Maze on Feb. 02, 2023

The fast-food sandwich chain wants to add 24,000 international restaurants to catch up with other quick-service brands. But the company is also pushing big changes to grow its U.S. business.

Financing

Subway says its sales grew again last year

By Jonathan Maze on Feb. 02, 2023

Average unit volumes are higher than they’ve been in a decade and the sandwich chain says the number of closures has slowed, too. And more changes are coming.

Food

KFC wraps up fried chicken in a new LTO

By Patricia Cobe on Feb. 02, 2023

After a successful test, Kentucky Fried Chicken Wraps launch Monday nationwide.

Food

When a brand you admire drops the ball on customer service

By Nancy Kruse on Feb. 02, 2023

State of the Plate: Restaurants are in the relationship business. But as Menu Trends Columnist Nancy Kruse recently discovered, that connection can sometimes get lost.

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