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Leadership

Tim Mullany resigns as Jack in the Box CFO

 By Jonathan Maze on Dec. 12, 2022

The fast-food operator, which also operates Del Taco, named Dawn Hooper its principal financial officer.

Leadership

Former Krispy Kreme president Maria Rivera named CEO of Smalls Sliders

 By Lisa Jennings on Dec. 12, 2022

With ties to Walk-On’s Sports Bistreaux, this quick-service concept has 40 units in development.

Marketing

How marketing led McDonald’s out of the pandemic

By Jonathan Maze on Dec. 11, 2022

The burger giant began listening to its customers and applied what they said to its marketing ideas. The result has been a series of big wins that made the brand cool again.

Leadership

Krispy Kreme names Jeremiah Ashukian CFO

By Jonathan Maze on Dec. 08, 2022

He comes to the doughnut chain from Mars Inc., where he was CFO of Mars Wrigley North America.

Financing

MTY Food Group completes its acquisition of Wetzel’s Pretzels

By Jonathan Maze on Dec. 08, 2022

The $207 million deal is the latest in a string of acquisitions by the Canadian owner of Pinkberry and Papa Murphy’s, giving the company a major U.S. presence.

Technology

Here’s how Starbucks’ Web3 loyalty program extension will work

By Jonathan Maze on Dec. 08, 2022

Starbucks Odyssey, a major expansion of the company’s Rewards program into the metaverse, enables customers to collect NFTs and points through interactive activities.

Financing

Tim Hortons goes small to make it work in the U.S.

By Jonathan Maze on Dec. 07, 2022

The Bottom Line: The coffee chain’s parent company still believes the brand can work south of the Canadian border, but it first had to change.

Food

4 secrets behind Sonic’s menu success

By Patricia Cobe on Dec. 06, 2022

Mackenzie Gibson, Sonic’s VP of culinary and menu innovation, shares an inside look at her team's R&D mindset.   

Financing

For Starbucks, unspent gift cards become a big business

By Jonathan Maze on Dec. 02, 2022

The Bottom Line: As customers returned to Starbucks, revenue from unspent gift cards did, too, providing the coffee giant with a weird and profitable source of funds.

Operations

Jeremiah’s Italian Ice tests first ground-up build as new prototype

By Lisa Jennings on Dec. 02, 2022

The free-standing building with a drive-thru could be one of several new formats for growth.

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