Consumer Trends

Families are big business—don’t ignore the youngest customer

Photograph: Shutterstock

Many of the trends that restaurant operators have come to associate with millennials are evolving to include their newly formed families as well.

These consumers are often seeking social interaction with their families and friends when they dine out, and they expect operators to offer experiences they and their children can enjoy together.

Millennial consumers are also the most likely of any generation to see dining out as a form of entertainment, at 72%, according to Technomic’s 2018 Generational Consumer Trend Report. “Millennials will expect more of an elevated dining experience for kids,” the report said, citing opportunities for children to be creative and offering tableside activities, for example.

About half of millennials now have children, and they remain big patrons of restaurants. Research from The NPD Group found that millennials with children increased their restaurant visits by 5% in 2018 from the prior year, compared to flat traffic growth for the industry overall. Millennials also make the most restaurant visits per capita compared to other generations, according to The NPD Group.

Families with young children help drive revenues. Additional NPD research from 2019 showed that there’s an 84% lift in the average casual-dining ticket when kids under 13 are present.

Accommodating these young patrons plays an important role in capturing this lucrative opportunity, and you don’t have to be a large nationwide operator to offer solutions that attract families with children.

C3 has created solutions for dozens of national brands to help make their restaurants more appealing to families with young children. Now, the company is applying its know-how to smaller and growing brands with C3 Signature, offering growing restaurant operations a variety of ready-made and personalized entertainment products for children and their whole families.

Products in the line include customizable menus, activity books and place mats, cups, sticker sheets, meal bags and crayons. They offer restaurants the opportunity to keep kids entertained and parents satisfied with their experience.

These games and activities allow restaurants to add an element of entertainment that will appeal to kids of all ages. With these materials, it’s easier for families to decide where to spend their dining dollars—especially when they know there’s a welcoming and engaging environment their children will appreciate.

Visit c3signature.com to learn how C3 Signature can enhance a restaurant’s kids program.

This post is sponsored by C3 – Creative Consumer Concepts

Multimedia

Exclusive Content

Financing

How Popeyes changed the chicken business

How did a once-struggling, regional bone-in chicken chain overtake KFC, the formerly dominant player in the U.S. market? With a fixation on sandwiches and many more new restaurants.

Financing

Get ready for a summertime value war

The Bottom Line: With more customers opting to eat at home, rather than at restaurants, more fast-food chains will start pushing value this summer.

Food

Inside Chili's quest to craft a value-priced burger that could take on McDonald's

Behind the Menu: How the casual-dining chain smashes expectations with a winning combination of familiarity and price with its new Big Smasher burger.

Trending